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Mesh Model Import Grayed out?

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I opened RealityCapture and went to the Mesh Model tab and tried to click Mesh Model Import but it was grayed out. I logged into my account and purchased credits beforehand. It’s important to note that I’m using RealityCapture through a remote access to a school computer due to me having a Mac. It worked for me about a month ago to do a chunk of this project. I’m not sure why it won’t let me import my mesh model (specifically my .obj) and I don’t know what I’m doing wrong. Sorry if this is a simple fix or I’m being stupid, I’m very overwhelmed and confused. The version on the school computers are 1.2 and I can’t update it or install 1.3 (I tried to see if that was the issue).

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