Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Summary
I have been following the process of becoming an Island Creator, and I am at the point now where my tax information has been accepted and approved and I received an email telling me to now activate my Hyperwallet account. But, when I go to the Creator Portal to do this, the button that says “Continue Enrollment” simply does not work. I have tried and tried every possible method to get this to work, including clearing browser cache, logging out, using a different browser/device, everything. The support team doesnt seem to know either. I want to become an Island Creator but this is stopping me from moving any further. Please help?
Steps to Reproduce
Follow the process of becoming an Island Creator, and then navigate to the Creator Portal and attempt to click “Continue Enrollment”.
Expected Result
The button opens up a window leading you to the rest of the process setting up my Hyperwallet account.
Observed Result
The button does nothing at all.
Platform(s)
PC and Mobile
Island Code
N/A
Additional Notes
Support team has tried to help but has not been able to.
1 post - 1 participant