Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Other
Summary
Everytime I try to enroll for the island creator program it tell me I havent met the requirement to edit in uefn/creative for 7 out of the last 30 days even though I have been editing for 10 days straight and I’ve tried so many times but I can’t enroll. I contacted support on sunday at like 1 am and they told me to take a video of me editing and then later make an email request to support and attach the video. I did this and support didn’t really help and eventually ghosted me so I tried another agent and the same thing happened and now when I try to make a support request it hits me with an error message, “failed to send request.” There are also no agents to start a live chat with on the epic games website so I’m stuck, support is down or something, and I really need help.
Steps to Reproduce
- edit in uefn for at least 7 out of the last 30 days
- try to enroll for island creator program
Expected Result
it will start the enrollment process
Observed Result
error
Your account did not pass eligibility requirements
Platform(s)
laptop
2 posts - 1 participant