Hi,
I’ve been talking with support and they have redirected me here, as they can’t fix my issue.
I’m having crashes when I try to download any version of Unreal Engine. On the bottom I’ll attach an image with the error I get and the crash. I’ll blur a line I think it’s part of my login ID.
I have tried these steps: https://www.epicgames.com/help/es-ES/tienda-de-epic-games-c5719341124379/soporte-del-iniciador-c5719357217435/resolucion-de-problemas-del-iniciador-de-epic-games-a5720215069211 and they do not work. Support told me it’s something it happens when I played an UE game before, but I haven’t and I have also tried after reinstalling Epic Launcher multiple times and without playing anything between installing Launcher and trying to install UE. That’s not the issue.
Something that crossed my mind is that I have a C++ compiler that comes prepacked on an installer with a graphical library unrelated to Unreal Engine, called Raylib, and maybe it’s related to that?
I hope someone knows the issue or has any clue.
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