Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Publishing
Summary
Hello everyone,
Just thought I’d ask the community why the thumbnails for our Mega Mall Tycoon game are being rejected, but also
we also keep getting vague emails not explain enough on the specific thumbnail and the specific issue of the thumbnail.
My team and I are willing to make any changes but we cannot just make random changes to an issue we don’t understand. We read the Thumbnail Image Guidelines and the Creator rules also but don’t seem to find an issue without a thumbnail.
We even looked at other people’s thumbnails after a few failed publishing attempts to see if we could spot issues with our own, of which we didn’t see any in our thumbnail(s).
Landscape Thumbnail: Screenshot - 9dee95604c5a601337140dab6c0863b9 - Gyazo
Square Thumbnail: Screenshot - f6f0ce3a1d638faedc71500d9b8a1c20 - Gyazo
Lobby Background: Screenshot - 3970c8189552ed5fa6cd0b4cd3432384 - Gyazo
Myself, the team, and possibly others would greatly benefit from some answers or some discussion about what is acceptable when publishing a thumbnail
as the responses are unclear.
Thank you!
Steps to Reproduce
Upload a game with a thumbnail and see what happens.
Expected Result
Be able to publish a game or email with clarification on the issue
Observed Result
Rejection with vague response to the thumbnail(s) issue
Platform(s)
UEFN
Island Code
0808-7986-7790
1 post - 1 participant